Website Terms & Conditions

1. Introduction

Welcome to Social Boost Agency.

These Website Terms & Conditions ("Terms") govern your access to and use of our website, https://www.socialboostagency.co.uk, including its pages, content, interactive features, enquiry forms and demonstrations.

The website is operated by SCIAL BSST AGNCY LTD, trading as Social Boost Agency ("we", "us" or "our").

Our business address is:

374 Penny Lane Business Centre
Smithdown Road
Liverpool, England
L15 5AN

By accessing or using our website, you agree to comply with these Terms. If you do not agree, you should discontinue use of the website.

These Terms do not exclude or restrict any statutory rights that cannot lawfully be excluded.

2. About Our Services

Social Boost Agency provides business-focused services, including:

• Website design and development
• Digital marketing and paid advertising
• Customer relationship management systems
• Business automation and workflow solutions
• AI-powered receptionist and communication services, including Hire-Lexi
• Related consultancy, technical implementation and support

Information presented on this website is intended to describe our services and help prospective customers understand their potential applications.

Specific service deliverables, fees, payment terms, service levels and contractual obligations are governed by separate written agreements where applicable.

3. Website Access

We aim to keep our website accessible and functioning correctly.

However, we do not guarantee that the website will be available continuously, without interruption or free from technical errors.

We may update, suspend, restrict or discontinue website features where reasonably necessary for maintenance, security, operational or business reasons.

We are not responsible for interruptions caused by circumstances outside our reasonable control.

4. Acceptable Use

You agree to use our website lawfully and responsibly.

You must not:

• Use the website for fraudulent, unlawful or malicious purposes.
• Attempt to gain unauthorised access to our systems, accounts or connected services.
• Introduce viruses, malware or other harmful technology.
• Interfere with website security, availability or performance.
• Use automated systems to overload or disrupt our infrastructure.
• Impersonate another individual or organisation.
• Submit false, misleading, abusive or unlawful information.
• Attempt to exploit or manipulate our AI demonstration systems.
• Copy or commercially exploit website content without appropriate permission.

We may restrict access or take appropriate action where we reasonably believe these Terms have been breached.

5. Website Content and Information

We make reasonable efforts to keep website information accurate and up to date.

However, descriptions of services, features, integrations, pricing and availability may change.

Website content is provided for general information and does not constitute a binding offer to supply services.

Any quotation, proposal or service agreement will specify the terms applicable to the relevant engagement.

We do not guarantee that every feature described on the website will be suitable for every business, industry or technical environment.

6. Hire-Lexi AI Demonstrations

Our website may provide access to Hire-Lexi demonstrations, including interactive AI voice experiences.

These demonstrations are intended to illustrate potential AI receptionist capabilities and allow visitors to explore how the technology may operate.

You acknowledge that:

• You may be interacting with an AI system rather than a human.
• AI-generated responses may occasionally be incomplete, inaccurate or inappropriate.
• Demonstration functionality may differ from a configured client deployment.
• Demonstrations do not guarantee particular commercial outcomes.
• Integrations and features depend on technical compatibility, configuration and agreed service requirements.
• Demonstrations are not intended to provide professional medical, legal, financial or emergency advice.

You should not submit unnecessary sensitive personal information during demonstrations.

We may apply reasonable usage restrictions to protect the demonstration service against misuse.

Use of a demonstration does not create a client relationship or service subscription.

7. Enquiries and Contact Forms

Our website may allow visitors to request callbacks, demonstrations, quotations or further information.

By submitting an enquiry, you confirm that the information you provide is accurate to the best of your knowledge and that you are authorised to provide it.

Submitting a form does not guarantee acceptance as a client, availability of a service or a response within a particular timeframe.

Personal information submitted through forms is handled in accordance with our Privacy Policy.

Marketing communications are subject to applicable privacy and electronic communications laws.

8. Pricing and Quotations

Any pricing displayed on our website is provided for information and may be subject to eligibility, configuration, scope or additional charges.

Unless expressly stated otherwise in a binding written agreement, website pricing does not constitute a contractual offer.

Final pricing, setup fees, subscription arrangements, payment schedules and any applicable taxes will be confirmed through an appropriate quotation, order or service agreement.

We reserve the right to change advertised prices prospectively.

Price changes do not automatically alter existing contractual obligations.

9. Intellectual Property

Unless otherwise stated, the website's content, design, branding, graphics, written material, software elements and other original materials are owned by or licensed to Social Boost Agency.

This includes our Social Boost Agency and Hire-Lexi branding, subject to applicable third-party rights.

You may view and use website content for legitimate personal or internal business evaluation.

You must not reproduce, redistribute, sell, modify or commercially exploit protected website materials without our prior written permission, except where permitted by law.

Third-party trademarks, logos and other intellectual property remain the property of their respective owners.

10. Third-Party Websites and Integrations

Our website may contain links to external websites, booking platforms, payment services, social media platforms or other third-party resources.

These services are operated independently and may have their own terms and privacy policies.

We are not responsible for the content, security, availability or practices of third-party websites outside our control.

References to third-party products or integrations do not necessarily indicate an endorsement, formal partnership or guaranteed compatibility.

11. Website Security

You must not attempt to interfere with or compromise the security of our website.

We take reasonable measures to protect our systems, but no website or online service can be guaranteed completely secure.

You are responsible for taking appropriate precautions when accessing online services, including maintaining suitable device security.

If you identify a suspected security vulnerability, please contact us rather than attempting to exploit it.

12. Testimonials, Examples and Results

Our website may contain customer feedback, case studies, illustrative scenarios, estimated savings, return-on-investment calculations or examples of potential business outcomes.

Where material is hypothetical, illustrative or based on assumptions, it should be identified appropriately.

Individual business results depend on factors such as customer demand, implementation, business processes, market conditions and the use of our services.

We do not guarantee that visitors or clients will achieve the same outcomes as any example or testimonial.

Nothing in these Terms authorises the publication of fabricated testimonials or misleading commercial claims.

13. No Professional Advice

Information on our website is provided for general business and informational purposes.

Unless expressly agreed in a separate professional engagement, website content and AI demonstrations do not constitute legal, medical, financial, regulatory or other regulated professional advice.

You should obtain appropriate professional advice before making decisions that require specialist expertise.

14. Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

Subject to applicable law, we are not responsible for losses arising solely from reliance on general website information where such reliance is unreasonable or where the information is expressly identified as illustrative.

We do not guarantee uninterrupted website availability or error-free AI demonstration responses.

Where legally permitted, we exclude liability for indirect or consequential losses arising from use of the website.

These provisions do not override mandatory legal rights or any separately agreed contractual obligations.

15. Privacy and Cookies

Our handling of personal information is described in our Privacy Policy.

Our use of cookies and similar tracking technologies is addressed in our Cookie Policy, when published.

Where legally required, visitors will be provided with appropriate choices concerning non-essential cookies and tracking.

16. Separate Service Agreements

These Terms govern use of the public website.

They do not replace any separate contract entered into for website development, marketing, automation, Hire-Lexi or other services.

Where a separate signed or otherwise validly accepted service agreement applies, that agreement governs the relevant service relationship.

Hire-Lexi subscriptions and related services may be subject to additional Hire-Lexi Service Terms.

17. Changes to These Terms

We may revise these Terms from time to time to reflect changes in the website, our services, applicable law or business operations.

Updated Terms will be published on this page with a revised date.

Changes will apply prospectively, subject to applicable law and any existing contractual rights.

18. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales.

Subject to any mandatory legal rights or applicable jurisdiction rules, disputes relating to these Terms will be subject to the courts of England and Wales.

Nothing in this section removes rights or protections that cannot lawfully be excluded.

19. Contact Information

If you have questions about these Terms, please contact:

Social Boost Agency

Legal entity: SCIAL BSST AGNCY LTD

Address: 374 Penny Lane Business Centre, Smithdown Road, Liverpool, England, L15 5AN

Email: privacy@socialboostagency.co.uk

Website: https://www.socialboostagency.co.uk