Every Treatment Enquiry Deserves an Answer.
Meet Lexi the AI receptionist built to support busy aesthetics clinics. She can answer calls, handle treatment enquiries, book consultations and support clients, even when your team is busy treating patients.
Built around your clinic • Works 24/7 • Supports your practitioners • No long-term contracts
"Hi, I'd like to book a consultation for anti-wrinkle treatment. Can you tell me your availability?"
"Of course! I can help with that. Let me check our next available consultation slots. Would a weekday or weekend suit you better?"
Meet Lexi.
Experience a real conversation with Lexi and discover how she could help your business.
No forms. No phone call. Just speak to her directly.
"How could you help my business?"
Lexi (AI Receptionist)
Online & ready to demonstrate- Start a conversation using the voice widget.
- Tell Lexi what type of business you run.
- Ask how she could help your business handle calls and enquiries.
- Ask follow-up questions and experience how naturally she responds.
Demonstration purposes only. Lexi will be customized for your exact business rules, services and workflows.
Want Lexi answering calls for your business?
Let's show you how Lexi could work for your business.
Let's talk about your clinic.
Tell us a bit about your clinic and when suits you. A member of the Hire-Lexi team will be in touch.
Your practitioners are with clients. The phone keeps ringing.
Every unanswered call is a potential treatment enquiry going unanswered. Here's what that looks like in a busy aesthetics clinic.
Practitioner is mid-treatment with a client
Two enquiries arrive at the same time
Someone calls after the clinic closes
A new client calls about a high-value treatment
Reception is already on another call
Someone wants to book but reaches voicemail
Unanswered enquiry Potential client lost They book with another clinic
That caller doesn't wait. They ring the next clinic on Google. Lexi makes sure yours is the one that answers.
An extra receptionist. Available 24/7.
Lexi works alongside your team, handling the calls they can't get to, following your clinic's approved information and processes.
24/7 Call Answering
Answers calls when your team is busy, treating or the clinic is closed.
Consultation Booking
Helps callers book consultations according to your clinic's rules and connected systems.
Treatment Enquiry Handling
Handles treatment enquiries using your clinic-approved information, never offering medical advice.
Pricing & Availability
Shares the pricing and availability information your clinic provides, where configured.
Deposits & Payments
Guides callers through required deposits or payment processes where configured.
Appointment Changes
Helps existing clients reschedule or change appointments where the booking system allows it.
Lead Qualification
Asks your qualification questions so your team only spends time on the right enquiries.
SMS Follow-Up
Sends SMS with information or confirmation during or after the call where configured.
Human Call Transfer
If a caller needs a member of staff, Lexi can transfer or escalate according to your rules.
Multiple Simultaneous Calls
Unlike one receptionist on one call, Lexi can handle multiple callers at once where configured.
Built Around Your Clinic
Your treatments, prices, hours, staff, booking rules and tone, all configured to your clinic.
Real scenarios from an aesthetics clinic.
The same enquiry, two very different outcomes. The only difference is who picks up.
New Botox/filler enquiry while practitioner is treating a client
- →Call goes unanswered
- →Caller hangs up
- →They contact another clinic
- →Lexi answers immediately
- →Understands the treatment enquiry
- →Answers appropriate non-clinical questions
- →Captures the lead and helps book a consultation
Out-of-hours treatment enquiry
- →Voicemail until tomorrow
- →Caller moves on
- →Booking lost overnight
- →Lexi answers immediately
- →Handles the enquiry
- →Follows your clinic's approved information
Existing client needs to reschedule
- →Another admin call during a busy period
- →Reception pulled away from clients at the desk
- →Lexi handles the request automatically
- →Where the connected booking system allows it
- →Reception stays focused on in-clinic clients
Potential client asks about treatment availability and prices
- →Caller can't reach anyone for pricing
- →They compare and call the next clinic
- →Lexi answers
- →Shares clinic-approved pricing information
- →Helps progress the enquiry toward a consultation
High-intent caller wants to book a consultation
- →Ready-to-book caller reaches voicemail
- →A ready consultation booking slips away
- →Lexi answers
- →Books the consultation where configured
- →Sends confirmation and information by SMS
She doesn't sound like a robot.
Lexi is built to hold natural, helpful conversations with real clients, the way a great receptionist would.
What could your missed enquiries be worth?
You've invested in your clinic, your reputation and your treatments. Let's put a number on what happens when the phone rings and nobody can answer.
Your Clinic Numbers
Based on your numbers...
If Lexi captured just half of these missed enquiries:
This is an estimate based on the figures you enter and is not a guarantee of revenue. Actual results depend on your clinic, call volume and conversion.
Built around measurable outcomes.
The proof is in the calls answered and the consultations booked.
"When you're in a treatment, you simply can't stop every few minutes to answer the phone. Having Lexi there to speak to new enquiries and help move them towards a consultation would allow the team to stay focused on the client in front of them."
Sophie Reynolds
Clinic Director · Élan Aesthetics
UK Aesthetics Clinic
Practitioners were frequently unable to answer incoming treatment enquiries while carrying out appointments.
420
Inbound calls per month
22%
Previously missed
92
Potential enquiries recovered
24
Additional consultation opportunities
£7,200
Example potential treatment opportunity value
How Lexi helps: Lexi answers calls, handles clinic-approved FAQs, captures treatment enquiries, helps progress consultation bookings and handles calls outside normal opening hours.
Illustrative scenario
Questions about Lexi for aesthetics clinics.
Professional
Built for UK aesthetics clinics
Final pricing depends on call volume, locations, integrations and workflow complexity. Setup fees and any applicable additional charges will be confirmed in your written quotation.
Contract terms, setup and monthly pricing are discussed during your consultation. Hire-Lexi Service Terms.
Your Practitioners Shouldn't Have to Stop Treatments to Answer the Phone. Lexi Can Help.
See what happens when your clinic has an extra receptionist available 24/7.