Can't Answer the Phone? Your Next Customer Won't Wait.
Hire-Lexi answers incoming enquiries while you're on the tools, driving or finishing another job, helping you capture opportunities you would otherwise miss.
Built around your business • Works 24/7 • Captures leads you'd miss • No long-term contracts
"Hi, I've got a leaking radiator and water's going everywhere. Can someone come out today?"
"I'm sorry to hear that. Let me take a few details so we can get an engineer to you. What's your postcode?"
Let's talk about your business.
Tell us a bit about your trade and when suits you. A member of the Hire-Lexi team will be in touch.
Meet Lexi.
Experience a real conversation with Lexi and discover how she could help your business.
No forms. No phone call. Just speak to her directly.
"How could you help my business?"
Lexi (AI Receptionist)
Online & ready to demonstrate- Start a conversation using the voice widget.
- Tell Lexi what type of business you run.
- Ask how she could help your business handle calls and enquiries.
- Ask follow-up questions and experience how naturally she responds.
Demonstration purposes only. Lexi will be customized for your exact business rules, services and workflows.
Want Lexi answering calls for your business?
Let's show you how Lexi could work for your business.
Being good at the job doesn't matter if the customer never gets through.
For high-intent local-service searches, the first business to answer usually wins the job. The customer rarely waits.
Customer has a problem
Urgent enquiry. Searches Google and calls Business A.
No answer
You're on a job or driving. The call goes unanswered.
Calls Business B
They hang up and call the next company on the list. Job lost.
Without Lexi
- A customer has an urgent problem and calls you while you're underneath a sink or up a ladder.
- You're driving between jobs and the phone rings. You can't safely answer.
- Two calls arrive at once during a busy morning.
- Someone calls at 8pm after finding you on Google. Nobody is in the office.
- Several calls come in at once after a local advertising campaign.
- A customer reaches voicemail, hangs up and simply calls the next tradesperson on the list.
With Lexi
Lexi answers immediately while you keep working. She captures the customer's details, asks the right qualification questions and books the appointment where configured, so no job slips away to a competitor.
Every call answered. Every enquiry captured. Jobs kept on your books, not your competitor's.
An extra pair of hands on the phone. Available 24/7.
Lexi works alongside you, handling the calls you can't get to, following your business's rules and information.
Incoming Call Answering
Answers calls while you're on the tools, driving or finishing another job.
Capture Customer Information
Takes down the caller's name, number and details so nothing is lost.
Ask Qualification Questions
Asks the questions that matter to your business before a job is booked.
Determine the Service Required
Identifies what the customer needs so you arrive prepared.
Capture Postcode & Location
Confirms where the job is so you can plan your route and coverage area.
Identify Urgency
Flags emergency and high-priority enquiries so they can be handled first.
Book Appointments
Books jobs into your calendar where configured and supported by your systems.
Send Information via SMS
Sends confirmation or details by SMS during or after the call where configured.
Transfer Important Calls
If a caller needs you directly, Lexi can transfer or escalate according to your rules.
Out-of-Hours Enquiries
Handles calls outside your working hours so evening enquiries don't go to a competitor.
Multiple Callers at Once
Unlike one person on one phone, Lexi can handle several callers simultaneously.
Lexi asks the questions that matter to your business.
Every business is different. Lexi can be configured to ask the qualification questions you'd ask yourself. These are examples, not fixed requirements.
What's the issue?
What's your postcode?
Is this an emergency?
Are you the homeowner?
When would you like someone to attend?
Questions are configured for each business. You decide what Lexi asks before a job is booked.
Real situations. Real outcomes.
How the same call plays out with and without Lexi on your team.
Emergency plumbing call while engineer is under a sink
Phone rings but hands are full. Call goes to voicemail. Customer calls the next plumber.
Lexi answers instantly, captures the issue and postcode, flags the urgency and books the earliest available slot.
New boiler enquiry while owner is driving
Can't safely pick up. The enquiry, and a potentially high-value job, is lost.
Lexi takes the call, qualifies the enquiry and captures the customer's details for a same-day callback.
Customer calls at 8pm
Office is closed. Voicemail until tomorrow, if they bother to leave one.
Lexi answers out of hours, handles the enquiry and books an appointment for the next working day.
Existing customer wants an update
Another call to juggle during an already busy day on the tools.
Lexi handles the request automatically where the connected system allows it, or takes a message.
Several calls arrive after a local ad campaign
One phone, one person. Most callers get a busy tone or voicemail.
Lexi handles multiple callers at the same time, so no lead from your campaign goes unanswered.
She doesn't sound like a robot.
Lexi is built to hold natural, helpful conversations with real customers, the way a great receptionist would.
How much could missed calls be costing your business?
Every missed call is a job that may go to the next company on Google. Let's put a number on it.
Your Business Numbers
Based on your numbers...
If Lexi captured just half of these missed calls:
These figures are illustrative estimates based on the numbers you enter and are not a guarantee of revenue. Actual results depend on your business, call volume and conversion.
Built around measurable outcomes.
The proof is in the calls answered and the jobs booked.
"If I'm driving or on a job, I can't always answer the phone. The problem is that someone with a leaking pipe isn't going to leave five voicemails. They'll call the next plumber. Lexi gives businesses like ours a way to make sure those calls are answered."
James Carter
Managing Director · Carter Heating & Plumbing
Listen to Lexi handle a real trades enquiry.
UK Plumbing & Heating Company
Engineers and office staff were unable to answer every new enquiry while travelling, working on-site or speaking with existing customers.
310
Inbound enquiries per month
31%
Previously missed
96
Potential calls recovered
38
Additional job opportunities
£11,400
Example potential monthly job value
How Lexi helps: Lexi answers incoming calls, captures the customer's issue and location, asks configured qualification questions and helps move suitable enquiries toward the next step.
Illustrative scenario
Questions about Lexi for trades businesses.
Professional
Built for UK trades businesses
Final pricing depends on call volume, locations, integrations and workflow complexity. Setup fees and any applicable additional charges will be confirmed in your written quotation.
Contract terms, setup and monthly pricing are discussed during your consultation. Hire-Lexi Service Terms.
You Keep Working. Lexi Answers the Phone.
See what happens when your business has an extra receptionist available 24/7.