Never Let a Patient Call Go Unanswered Again.
Meet Lexi the AI receptionist built to support busy dental practices. She can answer calls, handle patient enquiries, book appointments, manage cancellations and take deposits, even when your reception team can't get to the phone.
Built around your practice • Works 24/7 • Supports your reception team • No long-term contracts
"Hi, I've got a really bad toothache and I'm not registered anywhere. Can I be seen today?"
"I'm sorry to hear that. Let me take a few details and we'll get you seen as quickly as we can. What's your name?"
Let's talk about your practice.
Tell us a bit about your practice and when suits you. A member of the Hire-Lexi team will be in touch.
Meet Lexi.
Experience a real conversation with Lexi and discover how she could help your business.
No forms. No phone call. Just speak to her directly.
"How could you help my business?"
Lexi (AI Receptionist)
Online & ready to demonstrate- Start a conversation using the voice widget.
- Tell Lexi what type of business you run.
- Ask how she could help your business handle calls and enquiries.
- Ask follow-up questions and experience how naturally she responds.
Demonstration purposes only. Lexi will be customized for your exact business rules, services and workflows.
Want Lexi answering calls for your business?
Let's show you how Lexi could work for your business.
Your reception team is doing their job. The phone keeps ringing.
It only takes one busy moment for a patient call to slip through. Here's what that looks like in a real dental practice.
Receptionist is helping a patient at the desk
Two calls arrive at the same time
Someone calls after the practice closes
A new patient calls about emergency treatment
Reception is already on another call
Someone wants to book but reaches voicemail
Missed call Missed patient Potentially lost treatment revenue
That patient doesn't wait. They call the next practice on Google. Lexi makes sure your practice is the one that answers.
An extra receptionist. Available 24/7.
Lexi works alongside your team, handling the calls they can't get to, following your practice's rules and processes.
24/7 Call Answering
Answers calls when your team is busy, on another call or the practice is closed.
Appointment Booking
Helps callers book appropriate appointments according to your practice's rules and connected systems.
Cancellations & Rescheduling
Helps existing patients manage, cancel or reschedule their appointments.
Deposits & Payments
Guides callers through required deposits or payment processes where configured.
Patient FAQs
Answers questions about opening hours, treatments, location, parking, pricing and other common queries.
Emergency Call Handling
Follows your practice's exact rules for emergency dental enquiries and bookings.
Human Transfer
If a caller needs a member of staff, Lexi can transfer or escalate according to your rules.
Multiple Calls
Unlike one receptionist on one call, Lexi can handle multiple callers at the same time where configured.
Built Around Your Practice
Your services, dentists, hours, fees, booking rules and tone, all configured to your practice.
Real scenarios from a dental practice.
The same call, two very different outcomes. The only difference is who picks up.
New patient calls while reception is busy
- →Call goes unanswered
- →Patient hangs up
- →Patient calls another practice
- →Lexi answers immediately
- →Understands what they need
- →Handles the enquiry
- →Books or progresses the appointment
Patient calls after closing
- →Voicemail until tomorrow
- →Patient moves on
- →Booking lost overnight
- →Lexi answers immediately
- →Handles the enquiry
- →Follows your practice's rules
Emergency dental enquiry
- →High-value emergency patient can't reach anyone
- →They call the next available practice
- →Lexi answers
- →Asks the required questions
- →Follows your emergency booking process
Existing patient needs to change an appointment
- →Another admin call during a busy period
- →Reception pulled away from patients at the desk
- →Lexi handles the request automatically
- →Where the connected booking system allows it
- →Reception stays focused on in-practice patients
She doesn't sound like a robot.
Lexi is built to hold natural, helpful conversations with real patients, the way a great receptionist would.
How many appointments could your practice be missing?
Adjust the sliders to estimate how many bookings might slip through when calls go unanswered. These figures are estimates to help you gauge the opportunity, not a guarantee of revenue.
Your practice numbers
Based on 22 working days per month.
Estimated monthly impact
These figures are estimates based on the values you enter. The default percentages are illustrative assumptions, not verified industry benchmarks. Not every missed call is a lost paying patient, and Hire-Lexi does not guarantee recovery of the full amount shown. Actual results depend on call intent, booking conversion and your practice's availability to take new appointments.
Built around measurable outcomes.
The proof is in the calls answered and the patients booked.
"Having an extra pair of hands on the phones would make a huge difference to our reception team. The ability to answer patients when we're already dealing with someone at the desk or on another call is exactly the kind of support a busy practice needs."
Sarah Mitchell
Practice Manager · Oakwood Dental Practice
Listen to Hire-Lexi handle an emergency dental call, answer questions and guide the caller through the booking process.
UK Dental Practice
The practice receives a high volume of patient calls throughout the day, particularly during busy reception periods and around opening and closing times.
1,240
Inbound calls per month
18%
Previously missed or unanswered
223
Calls potentially recovered
37
Additional appointment opportunities
£6,660
Example potential monthly opportunity value
How Lexi helps: Lexi answers overflow and out-of-hours calls, handles common patient enquiries, helps with appointment requests and follows the practice's configured call-handling processes.
Illustrative scenario
Questions about Lexi for dental practices.
Professional
Built for UK dental practices
Final pricing depends on call volume, locations, integrations and workflow complexity. Setup fees and any applicable additional charges will be confirmed in your written quotation.
Contract terms, setup and monthly pricing are discussed during your consultation. Hire-Lexi Service Terms.
Your Reception Team Can't Answer Every Call. Lexi Can Help.
See what happens when your practice has an extra receptionist available 24/7.