Your Team Should Be Serving Guests, Not Running to the Phone.
Meet Lexi, your AI receptionist for incoming restaurant calls. She can answer guest enquiries, help with reservations and handle calls while your team focuses on service.
Built around your restaurant • Works 24/7 • Supports your team during service • No long-term contracts
"Hi, I'd like to book a table for four this Friday at 8pm?"
"Of course! Let me check our availability for Friday. We have a table for four at 8pm. Shall I go ahead and book that for you?"
Meet Lexi.
Experience a real conversation with Lexi and discover how she could help your business.
No forms. No phone call. Just speak to her directly.
"How could you help my business?"
Lexi (AI Receptionist)
Online & ready to demonstrate- Start a conversation using the voice widget.
- Tell Lexi what type of business you run.
- Ask how she could help your business handle calls and enquiries.
- Ask follow-up questions and experience how naturally she responds.
Demonstration purposes only. Lexi will be customized for your exact business rules, services and workflows.
Want Lexi answering calls for your business?
Let's show you how Lexi could work for your business.
Let's talk about your restaurant.
Tell us a bit about your restaurant and when suits you. A member of the Hire-Lexi team will be in touch.
Your busiest time shouldn't be your hardest time to answer the phone.
The phone rings at exactly the worst moment, and your team has to choose between the guests in front of them and the person calling.
Without Lexi
- A guest calls to book a table for Friday night while your team is in the middle of service.
- Two calls arrive at once during the dinner rush.
- Someone calls after you've closed to book for the weekend.
- A large group calls to enquire about availability and a set menu.
- A guest wants to change their reservation but the line is busy.
- Someone reaches voicemail and simply calls the next restaurant on the list.
With Lexi
Lexi answers immediately while your team continues serving the guests in the room. She handles the enquiry, helps with the reservation and follows your restaurant's rules, so no guest is ever left waiting.
Every call answered. Every enquiry handled. Service uninterrupted.
An extra receptionist. Available 24/7.
Lexi works alongside your team, handling the calls they can't get to, following your restaurant's rules and information.
Incoming Call Answering
Answers guest calls when your team is busy, on another call or the restaurant is closed.
Reservation Enquiries
Handles reservation enquiries and helps guests progress bookings where supported by your reservation system.
Booking Changes & Cancellations
Helps guests change or cancel reservations where the connected booking system allows it.
Opening Times
Answers questions about your opening hours, service times and last orders.
Directions & Location
Shares your address, location details and how to find you.
Parking Information
Answers common questions about nearby parking and access where you provide the details.
Menu Questions
Answers menu questions based on the information you supply, including dishes and set menus.
Dietary & Allergen Routing
Routes dietary and allergen enquiries to the right person or follows your approved process.
Group Booking Enquiries
Captures details for large parties and group bookings so your team can follow up prepared.
SMS Information
Sends confirmation or information by SMS during or after the call where configured.
Human Transfer
If a caller needs a member of staff, Lexi can transfer or escalate according to your rules.
Multiple Simultaneous Callers
Unlike one staff member on one call, Lexi can handle multiple callers at once where configured.
Real calls. Real service. Real difference.
How Lexi changes the outcome of the calls your restaurant receives every day.
Friday evening reservation call
It's the dinner rush. The phone rings constantly while staff are plating and serving. Most calls go unanswered. Potential guests book elsewhere.
Lexi answers instantly, checks availability against your rules and helps the guest secure a table, all while your team keeps serving.
Guest calls while you're closed
Voicemail until tomorrow. By morning, the guest has already booked somewhere else for the weekend.
Lexi answers immediately, handles the enquiry and helps progress the booking according to your restaurant's rules.
Customer wants to change their reservation
Another administrative call landing during an already busy service period, pulling staff away from guests.
Lexi handles the change request automatically where the connected booking system allows it, no interruption to service.
Group booking enquiry
A large, high-value group enquiry goes unanswered or is rushed. The caller moves on to the next venue.
Lexi captures the details, answers questions about availability and menus, and qualifies the enquiry so your team can follow up prepared.
Caller asks about opening times & location
A simple question ties up the line during service, or goes to voicemail if nobody can pick up.
Lexi answers instantly with your opening hours, directions and parking information, and frees your team for the guests in the room.
She doesn't sound like a robot.
Lexi is built to hold natural, helpful conversations with real guests, the way a great member of front-of-house staff would.
How much could missed calls be costing your restaurant?
Every unanswered reservation call is a table that may never be filled. Let's put a number on it.
Your Restaurant Numbers
Based on your numbers...
If Lexi captured just half of these missed calls:
These figures are illustrative estimates based on the numbers you enter and are not a guarantee of revenue. Actual results depend on your restaurant, call volume and conversion.
Built around measurable outcomes.
The proof is in the calls answered and the tables booked.
"The phone always seems to ring when the restaurant is at its busiest. Having Lexi handle those calls means the team can concentrate on the guests in front of them without potentially losing new reservations."
Daniel Foster
General Manager · The Foundry Kitchen
UK Restaurant
Incoming reservation calls frequently arrived during lunch and dinner service when front-of-house staff were occupied with guests.
680
Inbound calls per month
26%
Previously missed during busy periods
177
Potential calls recovered
68
Potential reservation opportunities
£8,160
Example potential monthly booking value
How Lexi helps: Lexi answers incoming calls, handles common restaurant enquiries and helps manage reservation enquiries according to the restaurant's configured systems and processes.
Illustrative scenario
Questions about Lexi for restaurants.
Professional
Built for UK restaurants
Final pricing depends on call volume, locations, integrations and workflow complexity. Setup fees and any applicable additional charges will be confirmed in your written quotation.
Contract terms, setup and monthly pricing are discussed during your consultation. Hire-Lexi Service Terms.
Let Your Team Focus on the Guests Already in the Building. Lexi Can Help.
See what happens when your restaurant has an extra receptionist available 24/7.